Refund & Return Policy

We want you to be 100% satisfied with your purchase. If you are not happy with your order, you may request a return or exchange within 7 days of receiving your product.

  • Items must be unused, unworn, and in original packaging.

  • Sale/discounted items are not eligible for return.

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect.

  • Refunds will be processed back to your original payment method within 7-10 working days after inspection.

For return requests, please email us at sale.shopex@gmail.com with your order number.